Gateways for Retailer Activation

Oct 7, 2021 8:29 AM

Our retailer activation is now up. Please be guided of our new gateway numbers; For Smart/SUN: 0920 566 6224 For Globe: 0956 779 4643 You can use any gateway number even if you are using globe or smart sims. This numbers are for Retailer Activations Only. Thanks

Option to Convert Unreceived Packages for 20 RAC

Sep 22, 2021 12:40 PM

We are offering respective dealer’s with unreceived packages to have an option to convert packages into 20 Retailer Activation Credits (RAC). Please provide the following; Full Name: User Name: Package ID: And e-mail it to lem.larga@athome.com.ph. This is only optional. We will continue to send packages and find ways to deliver them. Effective on September 22 until October 2, 2021. Thanks.

Retailer Apps - Updated Product List

Sep 13, 2021 11:32 AM

You can now easily search for updated product list from our android mobile app. Download now at https://bit.ly/athome-google-play

Updated Product Codes List

Sep 9, 2021 11:34 AM

Please be informed that we have updated our product codes list. Kindly refer to your accounts regarding the updates.

Eid'l Adha (Feast Of Sacrifice) Holiday 2021

Jul 17, 2021 12:42 PM

In celebration of Eid’l Adha (Feast of Sacrifice), Tuesday (July 20) is considered a National Holiday. Please be advised of our approval schedules; BDO July 17- 19 Cash Ins – Approval is on July 21, Wednesday* *If BDO Online has updated data on payments, it is possible to approve on July 20. Dragon Pay No transactions on July 20, Tuesday ML/Cebuana Normal schedule of approvals. Please be guided. Thank You

New Qualification for GSC

May 25, 2021 3:53 PM

This is to inform that the 3,000 Dealer Wallet (DW) Sales Qualification for the Monthly Group Sales Commission (GSC) will be updated. Instead of basing on the 3,000 Dealer Wallet (DW) Sales, it will now be based on 3,000 Retailer Load Wallet (LW) Sales. This means that the Dealer Wallet (DW) has been converted/sold as Retailer Load Wallet (LW). And to this matter, the computation for Monthly GSC will now be based also from the Retailer Load Wallet (LW) Sales. Please be advised of the following updates as we go forward strengthening our company.

1% Retailer Reload Commission (formerly Dealer's 1% Outright Commission)

May 16, 2021 3:18 PM

This is to inform that the "Dealer's 1% Outright Commission on Dealer Wallet (DW) Sales" will now be replaced with "1% Retailer Reload Commission". Details are as follows; Existing (1% Dealer's Outright Commission): - Example if 3,000 Dealer Wallet (DW) Purchase. - Dealer receives outright of 1% (P30). - Total Dealer Wallet Received is 3,030 DW. NEW (1% Retailer Reload Commission): - Example if 3,000 Dealer Wallet (DW) Purchase. - 3,000 Dealer Wallet must be sold or converted to Retailer Load Wallet (LW). - After sale or conversion (DW to LW), then the 1% Retailer Reload Commission (RRC) or in this case, 30 RRC, shall be received. - The 1% Retailer Reload Commission amount can be sold to retailers. This will be implemented on, May 17, 2021. Thanks

Eid Al-Fitr Holiday 2021

May 11, 2021 5:20 PM

In celebration of Eid Al-Fitr, Thursday (May 13) is considered as a National Holiday. Please be advised of our approval schedules; BDO May 12 Cash Ins – Approval is on May 14, Friday May 13 Cash Ins – Approval is on May 15, Saturday ML/Cebuana Normal schedule of approvals. Please be guided. Thank You

Araw ng Kagitingan - April 9 Holiday

Apr 6, 2021 11:01 AM

Please be advised of the cash in approval schedule for this coming April 9 (Friday). BDO April 8 (Thursday) to April 12 (Monday) Cash Ins – Approval is on April 13 (Tuesday) ML/Cebuana Verifications and Approvals are not affected. Dragonpay via Bank and after 1PM Cut-off April 8 (Thursday) to April 11 (Sunday) Payments – Processed on April 12 (Monday) Normal operations resumes on April 12, Monday. Please be guided. Thank You

Bills Payment Update – Beta Phase Up on March 29

Mar 28, 2021 9:57 AM

We are glad to inform that our Bills Payment System will now be available on March 29 (Monday). It is still on Beta Phase, meaning the system is already functional, but is still on continued development. Sorry for the delay and thank you for patiently waiting.

Same Day Approval for Cebuana/MLhuillier Payments

Mar 22, 2021 11:53 AM

Starting March 23, same day approval for cash ins made via Cebuana Lhuillier and MLhuillier is now available. Guidelines are as follows; 1. Cash Ins made before 12 Noon of the day will be approved late afternoon. 2. Cash Ins made after 12 Noon will be approved on the next transaction day. Please be guided. Thanks

Holy Week Schedules 2021

Mar 21, 2021 9:27 PM

In observance of the coming Holy Week, please be advised of our operations and cash in approval schedules; CASH IN APPROVALS BDO March 30 (Holy Tuesday) Cash Ins – Approval is on March 31 (Holy Wednesday) March 31 (Holy Wednesday) - Last Official Day of BDO Approval* April 1-5 Cash Ins – Approval is on April 6 (Tuesday) *If BDO ONLINE continues to update, we will also continue approvals. ML/Cebuana April 1 (Holy Thursday) Cash Ins before 12 noon are approved within the day Cash Ins after 12 noon will be verified and approved on April 3 (Holy Saturday) April 2 (Holy Friday) – No Verification/Approval April 3 (Holy Saturday) Cash Ins before 12 noon are approved within the day Cash Ins after 12 noon will be verified and approved on April 5 (Monday) Normal operations resumes on April 5, Monday. Please be guided. Thank You